We have designed, installed and certified upgrades to scores of CEM/COM systems. We immediately ask about the performance of the system and the reason for replacing or upgrading the existing CEM/COM system. When we find the customer is unclear about the precise nature of the performance problems, we recommend a brief, onsite inspection and consultation. Often we find that it is not the system but rather certain components or sub-systems which must be upgraded. In most cases minor sample conditioning or analyzer upgrades along with training of employees will fully restore system performance.
Process changes frequently mandate upgrades and changes to the CEM/COM system. Our CEM/COM system design and integration expertise is brought to bear on upgrades in the same fashion as it does for new systems.